How the Noodles & Company Franchise Uses Technology to Grow

Franchise Insights | May 5, 2022

Noodles & Company franchise team member scans loyalty app for customer in yellow blouse

Noodles & Company employs best-in-class technology to create operational efficiencies that help our franchise partners reduce labor waste, track key metrics, and so much more. Our focus on cutting-edge innovation has strengthened our position as a leading fast-casual franchise, enabling our franchise partners to stay ahead of the curve. Learn how technology impacts our franchise model and how you can use it to grow your business.

Improve the Customer Experience

Noodles & Company has created a seamless customer experience using industry-leading technology that gives guests control of their dining experience. With a loyalty app, online ordering, direct delivery, and third-party delivery options, guests can get Noodles their way, any day.

Our popular loyalty app allows members to order ahead, rack up rewards, and score member-only perks like a free entrée on their birthdays. This helps drive customers through our franchise partners’ doors, as they can earn points every time they dine with us. With 3.8 million users and counting, the Noodles loyalty program has been named one of the best in the biz by Newsweek.

The Noodles & Company franchise was well-positioned to pivot when customer-demand called for contactless food ordering options. Guests can order ahead and quickly pick up their meals from a takeout tower, eliminating their need to interact with employees. This method also reduces labor strain, allowing your team to focus on other tasks.

Your Noodles & Company franchise can also offer delivery and leave the meal at the guests’ door. Perfect for those who want to stay safe, and those who simply don’t want a stranger to see them in a robe, our delivery options are popular methods of ordering.

Team Member Training

Whether you’re onboarding your very first employees or growing your existing team, we have the resources to help you create a strong workforce. Our online training modules were developed to simplify your onboarding process while ensuring consistency throughout each of our franchised restaurants. From food prep to customer service policies, your team members can find everything they need to know to become the best Noodles & Company franchise employees they can be on a user-friendly online portal.

These training modules can easily be accessed on iPads in your store for your team’s convenience. You and your management team will also have access to our Learning Management System, a resource you can use to onboard new hires and conduct continuous training.

Streamline & Simplify Operations

Your Noodles & Company franchise will use industry-best technology to simplify operations throughout many facets of your business. Using efficient tools and proven processes, you can help your fast-casual franchise grow with fewer headaches and hiccups.

Advanced scheduling technology has the potential to reduce labor waste and simplify planning, reducing stress on your management team. Team members can also easily input requests and outline their availability.

Using an integrated point-of-sales system that can be accessed through tablets, you can track metrics, inventory, and sales trends. This can help you eliminate food waste, optimize labor, and schedule effectively.

Become a Noodles & Company Franchise Partner

It’s not only cutting-edge technology that puts our fast-casual franchise ahead of the pack. Find out what else can make your Noodles & Company franchise competitive in your market by visiting our blog.

If you’re ready to see if your market is available now, get in touch with our team.


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